Heidi

Ambient AI scribe that drafts notes, letters and documents from consultations, plus clinical evidence answers with citations and agent/automation features.

5/7
MY fit: Yes
Free tier: 8
Regions listed: Malay · Mandarin
Malay / Mandarin / Tamil

Visit website Compare all

Checked 2026-10-16 · Written by a Malaysian GP

Specifications

Starting price (as shown): Free (RM0); Clinician RM200 per user/month billed annually, excl. tax; Practice RM250; Enterprise custom
Free tier: yesFree plan: unlimited AI documentation; some features limited. 14-day trial of paid plans. Trainees get Clinician free (student verification).
Countries / regions: Used in 190 countries (company press release)
Malaysia (MYR pricing page; KL, Subang Jaya and Penang customer stories)
Integrations listed for Canada, UK, Germany, Singapore, France, Saudi Arabia
Australia, NZ, UK, US deployments named in press release
Languages: 110 languages (press release, 22 Sep 2026); Malaysian customer stories show English, Mandarin, Cantonese, Bahasa Melayu and Bahasa Indonesia, often code-switchedMalay: yes – Bahasa Melayu in a Kuala Lumpur customer story; Malay in a Penang customer story · Mandarin: yes – Mandarin and Cantonese in Malaysian customer stories · Tamil: not stated
PDPA (Malaysia): not stated
GDPR / UK: yes – GDPR, UK GDPR, NHS requirements (press release)
Australian Privacy Act: yes – Australian Privacy Principles (press release)
HIPAA: yes (press release)
Other security claims: ISO 27001
SOC 2 Type II
Cyber Essentials Plus
ISO 42001
EMR integrations: Epic
Oracle Cerner
Best Practice
EMIS
eClinicalWorks (via Vim)
Veradigm
AccuroEMR
MediRecords
Halaxy
Cliniko
Semble
Nookal
WriteUpp
Gentu
EHR integration is an add-on on paid plans
Mobile app: yes – iOS (App Store) and Android (Google Play); desktop app for macOS
Referral / affiliate programme: yes – referral programme: US$25 or US$50 per paid-plan referral after a 30-day verification, up to US$500/month, paid via PayPalWe have not joined any programme yet. If we do, it will be disclosed here and next to the link.
Notes: Malaysia PDPA compliance not stated on the pages we opened.

MY fit checklist 5/7

Malay / Bahasa Malaysia support stated: yes
Mandarin support stated: yes
Tamil support stated: no or not stated
Malaysia PDPA mentioned by vendor: no or not stated
Malaysia presence shown: yes
Price published in MYR: yes
Ongoing free tier: yes

These are facts the vendor states, not a quality rating. How we rank

Sources

Opened 2026-10-16

https://www.heidihealth.com/en-my/pricingMYR prices, free plan, trial
https://www.heidihealth.com/en-my/integrationsEMR integrations, region filters
https://www.heidihealth.com/en-my/downloadiOS, Android, desktop apps
https://www.heidihealth.com/referralreferral programme
https://www.heidihealth.com/en-us/blog/heidi-secures-us340m-to-scale-agents-across-health-systems-globally190 countries, 110 languages, compliance frameworks and certifications
https://www.heidihealth.com/en-gb/customers/more-than-1000-hours-of-clinical-admin-reclaimed-heidi-at-gastrocare4uKL clinic: English/Mandarin/Cantonese/Bahasa Melayu/Indonesian
https://www.heidihealth.com/en-my/customers/heidi-in-a-penang-neurology-clinicPenang clinic: Mandarin, Indonesian, Malay

Spotted something out of date? Tell us and we'll re-check.

Heidi

Specifications

MY fit checklist 5/7

Sources

The daily clinic AI brief